APP COMPLIANCE SUMMIT 2019

Tuesday January 8, 2019

9am – 5pm

Bally’s Hotel in Las Vegas

 Bally’s North, Skyview 4, 26th Floor

 

Open to all members and confirmed RSVPs.

AGENDA

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9:00am – 9:30am

Welcome and Context Setting

David Finn, Executive Director of CleanApps.org

The Facebook Scandal, Escalating Concerns about Privacy and Security, and What it Means for the Software Downloading Industry

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9:30am – 10:30am

Removing the Urgency from Free Scans: An Update on ACR-004

Dennis Batchelder of AppEsteem, Alvin Estevez of Enigma Software, other app vendors TBD

Panel Discussion: Removing the Urgency from Free Scans and Update on ACR-004’s requirements addressing Microsoft’s unwanted software policy update related to coercive and misleading software behaviors.

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10:30AM – 10:45AM

Break

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10:45AM – 11:45AM

Call Center Certification, the Journey to Get There, and Best Practices

Dennis Batchelder, Janus Nielsen/Georgi Medzhidiliev of AnyTech 365, others app vendors and call centers TBD

Panel Discussion: Review of app vendors’ best practices in promoting support and call center adaptations to address new requirements related to the promotion and delivery of tech support services.

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11:45AM – 12:15AM

Aftermath of Google’s Chrome Extension Changes

Dennis Batchelder, app vendors TBD

Panel Discussion: Review of changes imposed, effects, and app vendor adaptations. 

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12:15PM – 1:00PM

Lunch

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1:00PM – 2:00PM

AppEsteem and CleanApps.org: What’s New in 2019

Dennis Batchelder, David Finn

TBD

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2:00PM – 3:00PM

What’s Next for The Power of the Collective, and the Consequences for Undermining Certified Apps

Dennis Batchelder, Bogdan Odulinski, David Finn, Alvin Estevez, others

TBD

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3:00PM – 3:15PM

Break

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3:15PM – 3:45PM

What’s Next for Compliant Software Bundles in 2019

TBD

TBD

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3:45PM – 4:15PM

What’s Next for Privacy Compliance

TBD

TBD

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4:15PM – 5:00PM

Networking 

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